{"id":1620,"date":"2023-04-18T15:39:51","date_gmt":"2023-04-18T22:39:51","guid":{"rendered":"https:\/\/www.autopylot.com\/?p=1620"},"modified":"2023-06-12T20:43:00","modified_gmt":"2023-06-13T03:43:00","slug":"text-messaging-consent","status":"publish","type":"post","link":"https:\/\/www.autopylot.com\/text-messaging-consent\/","title":{"rendered":"How AutoPylot Consent to Text Works"},"content":{"rendered":"
Texting is an integral aspect of today\u2019s world. Between family, friends, colleagues, organizations, and even service providers, there are many reasons why texting is a preferred method of getting your attention.<\/p>\n
To manage spam texting (and emails and calls), the FCC continues to evolve the rules and regulations of the Telephone Consumer Protection Act (TCPA<\/a>).<\/p>\n One key aspect of text communication is consent<\/strong>. Consent primarily applies in A2P (application to person) communication. A2P consent centers on you, the recipient, taking action to consent to receive automated texts from a service or business. The other key aspect of consent is to provide a method for you, the recipient, to rescind your consent and stop unwanted messages.<\/p>\n We\u2019ve all seen messages like \u201cCompany ABC requests permission to send you texts, reply YES to accept, STOP to cancel.\u201d<\/p>\n But the AutoPylot service is different \u2013 it\u2019s a P2P service (Person to Person). You don\u2019t need to get consent to text your friends and family, but do you need consent to text a colleague? A contact? A sales lead?<\/p>\n Don\u2019t worry, AutoPylot has you covered.<\/p>\n The AutoPylot service includes text messaging to new and existing Leads and Contacts in the AutoPylot User\u2019s CRM system.<\/p>\n Users can only text to the contact or lead\u2019s \u201cMobile Phone\u201d number field, so make sure phone numbers are classified correctly (i.e. business vs office vs mobile).<\/p>\n But just because there is a mobile phone number, does the User have consent to text that person?<\/p>\n Many CRMs do not have a data table\/object for a text message. New data fields and objects must be installed to add text messaging support to your CRM. The AutoPylot Console App<\/a>, installed by your CRM administrator, ensures the required fields are added to your CRM system.<\/p>\n One field AutoPylot adds to each contact and lead record is .ap_consentForTexting<\/strong><\/em>.<\/p>\n This field has several states:<\/p>\n Before the AutoPylot Mobile App sends a message, it checks the Contact\/Lead record in the CRM for the .ap_consentForTexting<\/em> field value.<\/p>\nAutoPylot Texting<\/h2>\n
Consent to Text Settings<\/h2>\n
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AutoPylot Consent to Text Controls<\/h2>\n